SHIPPING
Processing time
The time we need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 5-10 business days
Europe: 14-30 business days
Australia, New Zealand and Oceania: 14-30 business days
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are NOT responsible for delays due to customs.
RETURNS & EXCHANGES
We gladly accept exchanges and cancellations
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
We do NOT accept returns
But please contact us if you have any problems with your order.
The following items CANNOT be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
